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Paraguay central bank completes partial refunds for Ueno Bank depositors

Paraguay's Central Bank has issued partial refunds to 1.8 million eligible Ueno Bank depositors following the lender's collapse, which led to the impeachment of former president Santiago Pena.

By Vanessa Lopez ·

Illustration for: Paraguay central bank completes partial refunds for Ueno Bank depositors
Illustration generated for this article, not a news photograph.

The Central Bank of Paraguay announced on Wednesday that it has finalized partial refunds for all eligible depositors of Ueno Bank. This financial measure was implemented after the digital lender collapsed last week, leaving millions of customers unable to access their savings. The intervention marks a significant step in stabilizing the banking sector following the sudden seizure of the institution.

The collapse of Ueno Bank on November 3 sparked widespread unrest across the country. The crisis quickly escalated into mass protests, which ultimately led to the political downfall of former president Santiago Pena. Pena was impeached and subsequently arrested on charges that he directed substantial government funds to the bank, creating a direct link between the state and the failing lender.

Pedro Acosta, a representative of the Central Bank, confirmed that 100 percent of Ueno clients who are entitled to the deposit guarantee fund have received at least a portion of their money. The institution reported that these partial refunds were issued to a total of 1,812,348 individuals. This figure represents the broad reach of the bank's customer base, which included many low-income earners drawn to its digital-first model.

While the central bank has addressed the immediate need for liquidity for eligible depositors, it noted that most of the money held in Ueno has not yet been recovered. The scope of the crisis extends beyond the bank's direct clients, affecting a larger number of individuals. This is partly because Ueno held over $800 million in public funds, meaning the financial impact ripples through various government entities and their associated accounts.

Ueno Bank began its operations as a small fintech company focused on digital services. Within three years, it grew into a major player in the Paraguayan financial landscape. The bank secured contracts to handle state pensions and manage accounts for several government bodies, a rapid expansion that raised questions about its underlying financial stability and loan practices.

Former president Santiago Pena, who was impeached on Friday, is currently held in pretrial detention. He owned shares in Ueno's holding company until selling them last year. Prosecutors accuse him of using his presidential influence to steer millions in government deposits to Ueno. They also allege that he downplayed or hid the bank's financial woes, despite internal warnings about questionable loans and solvency issues. Pena denies all charges against him.

The central bank clarified that Ueno executives and shareholders do not qualify for the deposit guarantee fund. This exclusion distinguishes the treatment of institutional stakeholders from that of individual retail customers. The partial refunds aim to provide some financial relief to the general public while the broader process of asset recovery and investigation continues.

The situation highlights the risks associated with rapid financial expansion in emerging markets. Ueno's transition from a niche fintech startup to a custodian of public funds occurred in a short timeframe. The subsequent collapse has drawn scrutiny to how such institutions are regulated and monitored, particularly when they hold significant state assets.

As the political and financial fallout continues, the focus remains on recovering the remaining assets of Ueno Bank. The central bank's move to refund eligible depositors is seen as a necessary step to restore confidence in the banking system. However, the full resolution of the crisis will depend on the outcome of the legal proceedings against former president Pena and the successful liquidation or restructuring of the bank's remaining assets.

The events of the past week have significantly impacted the daily lives of hundreds of thousands of Paraguayans. The partial refunds, while welcome, do not fully compensate for the total amounts lost or locked up. The government and central bank are now tasked with communicating the next steps in the recovery process to the public, who are still reeling from the sudden loss of access to their savings.

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